F.A.QQ1: How can I make a purchase?
A: Send us an inquiry form about your order details(including quantities and sizes) and we will respond as soon as possible.
Q2: How do I pay?
A: We accept paypal, Western Union, Moneygram and /or Bank T/T in advance.
Q3: How long does the delivery last?
A: For samples--within 2-3 working days after payment is confirmed
Bulk order---3-7 working days (conditions apply )after payment is confirmed
Q4: Which shipment and delivery method is used？
A: For small parcel, by DHL, TNT, FEDEX, UPS. For MP order, by air or sea
Q5: Do you provide OEM and ODM?
A: Yes, as requested.
Q6: Can we print our logo on products or packages?
A: Yes, usually we just provide neutural packaging(Standard export carton box) and no logo printed items. For MP order, we can print your logo on products and packages.
Q7: How is Warranty policy?
A:1. Warranty: one-year warranty and one-month free replacement
2. Repair service: complimentary service in the 1st year after payment
3. For minor repair, we provide complimentary parts at your request; For major repair, the products can be shipped at your cost of 50% delivery. Conditions apply if the products are destoryed or repaired without our authorization.
Q8: Are products certified?
A: Our products are certified by CE, FCC, ROHS.
Q9: What is Minimum Order Quantity?
A: Sample order is welcome but the prices depend on quantity.